Empty stares…from each corner of a shared prison cell

Laptop Tips and Tricks


How to fortify damaged power jack connection in a laptop

In order to replace the power jack in your laptop you’ll have to remove the jack from the motherboard as I explained in the previous post: Replacing DC power jack.
While removing the jack you can accidentally pull out the internal copper coating (I’ll call it a sleeve) from the inside of the “+” terminal as it shown on the picture below.

Damaged power jack connection

The internal copper sleeve has been removed and cannot be installed back. If you solder the power jack back on the motherboard without this sleeve it might work but the connection between the “+” lead and motherboard will not be reliable.

In the following guide I explain how to fortify a damaged power jack connection. You can use this repair technique in some laptops with similar power jacks.

Power jack removed with sleeve

You can remove the copper sleeve from the power jack with a soldering guy and through it away. You cannot install this sleeve back into the terminal on the motherboard.

Unsolder sleeve

Find a small resistor or capacitor with thin leads. Cut off one of the leads. I’m going to use it to fortify the connection between the power jack and motherboard.

Shape the lead as it shown on the picture below.

Power jack mounting contact

Put the lead on the “+” connector on the power jack.

Assemble power jack

Solder the lead to the power jack.

Solder mounting leg on power jack

Now I’m going to modify the “+” terminal on the PCB. Even though on the picture below it looks normal, it’s damaged inside (the internal coating has been removed).

Power jack terminals on motherboard

Carefully scrape off green varnish around the whole on the “+” terminal on the PCB. You can use a small flathead screwdriver.

Clean terminal

If the whole is not big enough for your modified power jack, you can widen it with an awl.

Make hole wider

As you see on the picture below the whole on the terminal has been widened. Apply a fresh coat of solder on the clear area of the trace.

Apply fresh solder on terminal

Install the power jack assembly on the motherboard. Make sure there is no gap between the jack and motherboard.

Install power jack

Here’s a view from the top side of the PCB.

Solder all pins except the modified “+” pin.

Power jack installed

Now, when the power jack is secured, you can shape the lead as it shown on the picture below.

Solder five contacts

Solder the lead to the terminal. Remove excessive flux with an old tooth brash soaked in 99% alcohol.

Power jack installed and soldered

Here’s a view from the bottom side of the motherboard.

Power jack view from top

Be very careful. Doing this modification you can damage the motherboard and make it unusable. Proceed on your own risk.

25 comments October 28th, 2008 <!–cj2600–>

How I installed external Bluetooth adapter inside my laptop

Here’s how I installed an external USB Bluetooth adapter INSIDE my laptop and made it internal. My laptop wasn’t Bluetooth ready, it didn’t have internal Bluetooth connector and antenna but I needed it in order to access the cell phone without running a cable.

USB Bluetooth adapter

My first option was using the external USB Bluetooth adapter as is but it wasn’t very convenient. I decided to find a way to install this adapter inside the laptop.

Bluetooth adapter connected to laptop

Before I started hacking my laptop, I installed Bluetooth software and tested if the new adapter works fine. As you see on the picture below, the Bluetooth icon in the SysTray is active and the cell phone is detected.

Bluetooth software installed

For this modification you’ll need:
1. Laptop disassembly experience. Here are service manuals for some laptops.
2. Soldering skills and tools as I mentioned in the power jack repair post.
3. Inexpensive USB Bluetooth 2.0 adapter. I spent less than $8 for that thing and you can find it even cheaper.

This is only for experienced technicians. If you have no experience you can (and most likely will) damage your laptop. Proceed on your own risk!

This guide should works for all laptop brands: Toshiba, Dell, HP/Compaq, IBM, Lenovo, Gateway, etc… as long as you have enough space to mount the Bluetooth module inside the laptop.

OK, here’s how I did it.

First of all, I disassembled my laptop and found a place where I can install the Bluetooth adapter. In my guide I’m using a Toshiba Satellite A105 laptop. I found enough empty space in the top right corner of the laptop.

Place for Bluetooh inside laptop

My idea was simple. Disassemble the Bluetooth adapter, remove the Bluetooth module and solder it to one of the USB ports. I decided to use one of the USB ports located in the lower right corner.

NOTE: After this modification is done, you will not be able to use that particular USB port with any other USB device, it will not work because it’s dedicated to the Bluetooth module. But I think it’s not a big deal because most laptops have 3-4 USB ports.

USB connection for Bluetooth

I found some thin wires laying around.
Make sure that wires are long enough for your project.

Measure wires

Now you’ll have to disassemble the adapter. I easily split the adapter case with a sharp knife and removed the Bluetooth module.

Take apart Bluetooth adapter

Unsolder the USB connector.

Unsolder USB connector

As you see on the picture below, the Bluetooth module easily fits into the empty place inside the laptop.

Bluetooth module inside laptop

I soldered four wires to the Bluetooth module. I used terminals for the USB connector.

Solder wires to Bluetooth module

After that I soldered four wires to four contacts on the back of the USB connector. Be careful. Make sure all wires are connected correctly.

Solder wires to USB connector

At the last step I installed the Bluetooth module into the place and routed wires from the module to the USB port. I had to reroute the wires a few times to make sure that I can install the top cover and it seats properly. I secured wires to the motherboard with electrical tape.

Route wires inside laptop

Finally, assembled the laptop and tested it. There is no on/off hardware switch for the Bluetooth module but I can turn it on and off through software.

Bluetooth module installed

The Bluetooth adapter has been installed INSIDE the laptop and works flawlessly!

15 comments October 20th, 2008 <!–cj2600–>

Laptop battery stops charging when I move power cord

This laptop has a power problem. The battery stops charging when I move the power cord on the DC adapter. When I start moving the cord left to right, the power LED light on the front goes on and off and the battery charge LED goes on and off too.

Wiggle adapter power cord

I removed the battery and tested the laptop again. The laptop starts fine from the DC adapter when the battery is removed, but as soon as I start moving the power cord the laptop shuts off. It looks like the laptop looses power immediately.

If you have a problem like that, most likely it’s related either to the power adapter or the DC-IN power jack.

Test power plug

First of all, I tested the power adapter with a multimeter. The power didn’t cut off no matter how badly I moved the cord. The power adapter output voltage was 15.45VDC all the time. That means there is nothing wrong with the power adapter and most likely there is a problem with with the power socket inside the laptop.

By the way, I just purchased a brand new FLUKE 179 multimeter here for less then $160. The retail price at Sears for the same multimeter is $240. FLUKE is a really good brand. Just a side note.

Now I’m going to test the power socket inside the laptop.

DC-IN harness

In order to access the power socket I had to disassemble the laptop and remove the top cover assembly with the display.

You can find disassembly instructions for many HP, Dell, IBM, Lenovo, Sony and Toshiba laptops in these service manuals and guides.

Power ON

In the laptop I was fixing (Tecra M2) the power jack is attached to a DC-IN harness and this harness can be unplugged from the motherboard.

As you see, I removed the DC-IN harness from the motherboard, plugged in the power adapter and tested continuity with my multimeter as it shown on the picture.

When the power cord is still, the voltage output is 15.45VDC, the same as on the plug.

Power OFF

But as soon as I start wiggling the plug inside the jack, the power cuts off and voltage goes to 0. It means, the power harness is bad.

Replace DC-IN power harness

The problem was fixed after I replaced the defective DC-IN harness with a new one.

In some laptops the power socket (DC jack) is soldered to the motherboard.
If the battery stops charging when you wiggle the power plug inside the jack, either you have a bad power adapter (test it with a voltmeter) or the power jack is broken or loose.

Laptop notebook power jack

You cannot simply unplug the jack and replace it with another one. You’ll have to unsolder the old jack and solder a new one back on the motherboard as I described in this post.

If the power jack is not broken but loose (not making good contact with the motherboard) you can resolder the old jack without replacing it with a new one.

26 comments July 17th, 2008 <!–cj2600–>

Laptop is dead. How to troubleshoot the problem.

In this post I’ll explain how to troubleshoot a dead laptop and find the problem. The following troubleshooting tips are not model and brand specific, they should work for most laptops.

Let’s take a look at two different scenarios.

Example 1. The laptop is absolutely dead.
When you plug in the power adapter and press on the power button, there is no signs of life at all. The laptop will not make usual noises, LEDs will not light up, the fan will not spin, the screen is blank and black, etc… In short, the laptop is dead.

What you can do in this case?
1. Make sure the wall outlet is working and the laptop DC adapter is getting power from the outlet. Try another wall outlet.
2. Test the laptop DC power adapter, make sure the voltage output is correct. You can test the DC power adapter with a voltmeter.
3. Let’s say the DC adapter is fine and the adapter outputs correct voltage. In this case unplug the power adapter from the laptop, remove the battery, wait for 1-2 minutes, plug in the adapter and try turning on the laptop again.

OK, you tested the adapter and it’s bad. If you decide to replace the original DC adapter with a generic one, you’ll have to follow this rule:
The voltage output on your new adapter has to be exactly the same as on the original adapter. The amperage on the new adapter could be the same or higher.

If nothing helps and the laptop is still dead, apparently the motherboard is fried or there is a problem with the DC power jack. It’s possible the DC power jack is broken and the motherboard is not getting any power from the adapter. In this case you’ll have to disassemble the laptop and replace the power jack. Check out this guide for fixing laptop power jack.

Example 2. When you plug the DC power adapter and press on the power button, the laptop starts making normal noises, the LEDs work properly but noting appears on the screen. The laptop will not start.

Troubleshoot dead laptop

First of all, take a closer look at the LCD screen. Look at the screen under bright light. It’s possible that the image is still on the screen but it’s very faint. If that’s the case, check out these tips for troubleshooting laptop with backlight failure.

Connect external monitor

If there is no image on the laptop LCD screen, test the laptop with an external monitor. Connect an external monitor to the VGA port on your laptop and turn the laptop on. You can toggle video output between the internal LCD screen and external monitor by pressing Fn and F4 keys simultaneously on HP laptops, Fn and F5 keys on Toshiba laptops, Fn and F7 keys on IBM laptops. Other laptops may use different key combinations.

Let’s say the external monitor works fine but the internal LCD screen has no image at all. If that’s the case, your problem could be related to the LCD screen or the video cable. Also, make sure the video cable makes good connection with the motherboard and the LCD screen. Try reconnecting, reseating the cable.

Test external video

In my case, both internal and external monitors were absolutely dead. Neither of them had image. That means the problem is not related to the LCD screen or the video cable. From my experience I know that this problem could be related to the laptop memory.

Replace reseat memory module

Try reseating the memory module, maybe it’s not making good connection with the memory slot. Try cleaning contacts on the memory module with pen eraser. Try moving the memory module into another slot. Try replacing the memory module with another known good module, it’s possible that your original module is dead.
If you have two memory modules installed you can try removing them one by one, it’s possible that one of the modules is bad. Try installing different memory modules into different memory slots.

In my case reseating, swapping the memory module didn’t help. I was pretty confident that my problem is not memory related and I moved on.

Remove hard drive DVD drive

Try removing battery, hard drive and DVD drive and turning on the laptop without these components.

Disconnect display

Also, try turning on the laptop with an external monitor when the video cable is unplugged from the motherboard. If the laptop start with video on the external monitor, apparently there is something wrong with the laptop display panel.

Remove laptop components

In my case removing the hard drive and DVD drive didn’t help. Unplugging the video cable didn’t help either.
I continued taking my laptop apart piece by piece and tested it after each step.
I removed wireless card, modem, disconnected the keyboard but it didn’t help.

Test laptop with external monitor

I still wasn’t able to boot the laptop with video on the external monitor.

Disassemble laptop

Finally, I disassembled the laptop and removed the motherboard.

Test laptop motherboard

On this picture you see my final test. The motherboard has been removed from the base and I assembled basic barebone system on my bench.
1. Motherboard. Like on most laptops, in my case the video card is integrated into the motherboard
2. CPU with heatsink and cooling fan.
3. Known good memory module.
4. The power button board witch I need to turn on the system.
5. Working DC power adapter.

Still cannot get any video on the external monitor. The system turns on, the cooling fan starts spinning but there is no video.

At this point I’m 95% sure that the motherboard is dead. CPU failures are not very common, so it must be bad motherboard.

109 comments June 14th, 2008 <!–cj2600–>

Installing internal wireless card into an older laptop

This tutorial explains how you can install internal wireless card into an older laptop. I assume that your laptop is “wireless ready” witch means it has a slot for the wireless card and equipped with wireless antennas, but missing the wireless card. Why did I make this tutorial for an older laptop? Because all new laptops are sold with the wireless card.

Find wireless slot

I’ll take as an example my Dell Latitude C840 laptop. As you see on the picture, it has a slot for the wireless card and one antenna cable. That’s strange, most laptops have two antenna cables, white and black. One cable goes to the main connector on the wireless card, another cable goes to the auxiliary connector. Probably you’ll ask me witch antenna cable connects to witch connector? I think it doesn’t really matter because both antenna cable are identical.

Laptop wireless card

My main concern was finding the right device driver for the wireless card I plan to install into my laptop. As you know, without correct driver it will not be recognized by the operating system and will not work at all.
Likely, I have a spare wireless card from another not working Toshiba laptop and this card worked perfectly.
You can find this wireless card by the model number: WM3B2200BG. Just search by the model number here and you’ll find one for about $20. It’s a 802.11 b/g wireless card, so you’ll get a 54Mbp/s connection as I did.

Install wireless card

In order to install the wireless card into the slot, just push it into the slot at a 30 degree angle (step 1) and then press on the card (step 2) until it’s locked.

Connect wireless antenna

After the card is locked in the slot you can connect the antenna cable. In my case, I snapped the antenna cable on the main connector. If you have two antenna cables, snap one of them on the main connector on the wireless card and another one on the auxiliary connector. As I mentioned before, I don’t think it matters with cable goes to witch connector. Both antenna cables are identical.

Finally, you’ll have to download and install the wireless card driver. If you use the same card as I did (WM3B2200BG), you can download driver from the Intel website here.
Use this link: Intel® PRO/Wireless 2200BG Network Connection. Select the operating system, download and install the driver.
You have a couple of different options:
1. Download and install the driver only. Use this option if you want to use Windows wireless connection utility. That’s what I did because I prefer using Windows tools.
2. Download and install both the wireless card drive and the connection software. Use this option if you want to use Intel’s software application. It’s totally up to you.

Wireless card connected

As you see on the picture above, the wireless card successfully connected to the wireless access point at 54Mbp/s.

29 comments March 8th, 2008 <!–cj2600–>

How I fixed laptop memory slot failure with a guitar pick

Is it possible to fix laptop memory slot failure with a guitar pick? Yes, it is. You will not fix the memory slot itself, but you can work around the problem. :)
Today I received a Toshiba Satellite Pro 4600 laptop with the following complaint:

The laptop starts and works properly, but recognizes only one of the two memory modules installed. The laptop has two 256MB RAM modules installed, but registers only 256MB.

Two memory modules

First of all, I removed the memory cover to find out if both memory modules are installed correctly. The laptop had two 256MB Kingston modules installed and they were seated properly.

256MB memory detected

When I started the laptop and entered the BIOS setup menu, I found that only one of the two memory modules is detected and the laptop registers only 256MB (262144KB) of RAM instead of 512MB (524288KB).
Just a side note. In the computer world 1MB=1024KB. That’s why 256MB=262144KB and 512MB=524288KB.

I tried reseating both memory modules but it didn’t help.
After that I tried installing both memory modules in both memory slots one by one and here’s what I found. The laptop worked absolutely fine when both memory modules were installed into the slot A, but failed to boot with both memory modules installed into the slot B.
Apparently, there is nothing wrong with the memory modules and the laptop has a faulty memory slot B. The memory slot is permanently soldered on the motherboard. If one of the slots fails you’ll have to replace the whole motherboard or use the laptop with only one working slot.
Buying a new motherboard for this older laptop wouldn’t make any sense because it’s too expensive, but the laptop is still in a good working condition except the faulty memory slot B, so I continued playing with that trying to find the solution.

press on memory module

I noticed that the laptop start normally with the memory module installed into the faulty slot if I slightly press on the module with my thumb. And this gave me an idea.

guitar pick

This guitar pick is going to fix my laptop. :)

install guitar pick

I installed both RAM modules back into the slots and then placed the guitar pick over the module in the slot B as it shown on the picture.

close memory door

I thought if I close the RAM door it will press on the guitar pick/memory module and it will have the same effect as pressing on the module with my thumb. And it worked!

512MB memory detected

Both memory modules were detected properly and the laptop registered all 512MB. After “the fix” I tested memory with Memtest86+ and the laptop passed the test.
I wouldn’t call it the best solution for fixing a faulty memory slot but in some cases it will work.

By the way, I didn’t charge the customer for this “repair”, he knows what is going on and how I “fixed” his problem.

23 comments February 28th, 2008 <!–cj2600–>

DC power jack repair guide. Do-it-yourself instructions.

This guide will explain how to repair a failed or loose DC power jack on a laptop computer yourself. Here’s my previous post related to DC power jack related issues.

Disclaimer: I’ve made these instructions only for people experienced with soldering and repairing computers. If you don’t feel comfortable doing this job, please do not open the laptop or you can permanently damage your computer. Take your laptop to a professional repair shop instead.
Use this repair guide at your own risk. :)

First of all, you’ll have to disassemble your laptop and remove the motherboard. Here you’ll find disassembly instructions for some major laptop brands such as IBM, Dell, HP, Compaq, Toshiba. If your laptop is not on the list, you’ll have to figure out yourself how to take it apart.


For this repair you’ll need the following tools.

1. Soldering iron or soldering station. I use Weller WES51 soldering station and for this job I set temperature to about 800-850°F.
2. I use high-tech rosin core silver-bearing solder from Radioshack with diameter 0.022″ ( Catalog #: 64-013 ). I think standard rosin core solder will work just fine.
3. Desoldering pump for removing solder around component leads. I use Edsyn Soldapullt pump, model DS 017.
4. 99% isopropyl alcohol and tooth brash for cleaning the motherboard from flux.
5. A new DC power jack, you can find a cheap one here.

DC jack repair tools

Laptop DC power jack repair guide.

Laptop DC power jack

As you see on the following picture, the solder drop on the positive terminal looks different than on other three contacts. That’s where the problem is. The positive pin is not making a good contact with the motherboard and because of that power to the laptop cuts off when I move the power plug inside the power jack.
I’m going to desolder the power jack from the motherboard, clean contacts on both power jack and motherboard and then solder it back in place – this is the proper way fixing the power problem.

DC power jack bottom side

Start desoldering process with adding some new fresh solder to all three contacts. This will make old solder more flowable, easier to remove.

Removing solder

While heating one of the contacts, remove the solder from this contact using the desoldering pump. Repeat the same steps with all power jack contacts until you remove as much solder as possible.

Sucking extra solder

Grab the power jack and carefully try removing it from the motherboard. Most likely you will not be able to remove the power jack the first time because there will be some solder bridges left between the contacts and traces on the motherboard. Carefully wiggle the power jack without applying any significant force and at the same time heat up all contacts one by one. This will help you to remove the power jack.

Remove DC power jack

The DC power jack is almost removed from the motherboard.
Be careful. Inside the positive hole there is a copper sleeve witch connects the terminal on one side of the motherboard with the traces on the other side. If you are removing the power jack with force, you can pull the sleeve from the hole. You don’t want to do that.

UPDATE: If you accidentally removed the internal sleeve, check out this post: How to fortify damaged power jack connection.

So, do not apply any force and make sure the solder is melted when you are removing the power jack. I hope you understand what I’m talking about.

Separating jack from motherboard

After the power jack is removed, clean all oxidized contacts with a knife.

Cleaning power jack contacts

Apply a fresh coat of solder to all contacts on the power jack.

Coating contacts

The power jack terminals will look dirty because of melted flux.

Flux on motherboard

You can remove the flux using the tooth brash and alcohol. It’s not necessary but it will make your job looking clean.

Removing extra flux

Apply a fresh coat of solder to all power jack terminals on both sides of the motherboard.

Coating contacts

This side has been coated.

Cleaned contacts side 1

And this side has been coated too.

Cleaned contacts side 2

Now you can install the power jack back on the motherboard. Put something under power jack so there is no gap between the jack and the motherboard. Now you are ready to solder the jack back in place.

DC power jack installed

Solder all power jack pins.

Soldering power jack

The job is done and the laptop DC power jack is fixed. B-E-A-utiful!
Now just install the motherboard back into the laptop and you are done.

DC power jack fixed

229 comments December 6th, 2007 <!–cj2600–>

Removing and replacing laptop keyboard

These instructions will help you to remove and replace keyboards on various laptops. I will not be able to cover all models but you’ll get the idea. Steps for removing and replacing the keyboard are similar for most laptops.

Warning!
- if your laptop is still covered by the manufacturer’s warranty, do not open the case or you can loose the warranty
- always remove the battery and unplug the AC adapter before you open the laptop case
- if you damage the keyboard connector on the motherboard you’ll have to replace the whole motherboard
- proceed on your own risk

Sony laptop

I took these pictures from a Sony Vaio PCG-K33 (model PCG-9S1L) notebook. Should be similar for some other Sony notebooks too.

Remove keyboard bezel

Insert a small flathead screwdriver under the keyboard bezel and carefully lift it up. Continue releasing plastic latches and removing the keyboard bezel with your fingers.

Bezel connected to motherboard

Be careful, on some models the bezel might be connected to the motherboard as it shown on the picture above. If you accidentally pulled the cable, connect it back. It is not necessary to disconnect the keyboard bezel from the motherboard in order to remove and replace the keyboard, just put it aside so you can access the keyboard screws.

Removing keyboard

Remove three (or more) screws from the top of the keyboard. Carefully lift up the keyboard from the laptop case.

Disconnecting keyboard

The keyboard connects to the motherboard via a flat ribbon cable. Before you pull the cable from the connector, you’ll have to unlock the connector.

Keyboard connector

The image above illustrates how to unlock the keyboard connector. Carefully move the connector lock 2-3 millimeters up and after that pull the keyboard cable. To install the keyboard, follow the above mentioned steps in the reverse order.

Toshiba laptop

The following pictures were taken from a Toshiba Satellite A135 laptop. The keyboard removal instructions will be almost the same for most modern Toshiba laptops.

Keyboard bezel removal

The keyboard bezel removal procedure is similar to the above mentioned Sony Vaio laptop. Lift it up with a small screwdriver and remove using fingers. On most Toshiba laptops the keyboard bezel doesn’t have any circuit board underneath, it’s just a piece of plastic and you don’t have to worry about cables.

Removing keyboard

After the bezel is removed you get an access to the keyboard screws. Remove two (or more) screws. Release the plastic latch pointed with the red arrow and lift up the keyboard. Carefully put the keyboard aside so you can access the connector underneath the keyboard. Do not forget that the keyboard is still connected to the motherboard.

Disconnecting keyboard

Before you remove the keyboard, you’ll have to open the connector and release the flat ribbon cable.

Keyboard connector closeup

Here’s a closeup picture of the keyboard connector on the motherboard. Be careful, this type of connector is fragile. On the left image the connector is closed. On the right image the connector is opened. Unlock the connector by moving the lock up as it shown on the right image and after that release the ribbon cable. Remove and replace the keyboard. For assembly instructions follow all the steps in the reverse order.

If you are looking for laptop disassembly instructions, check out laptop service manuals.

64 comments August 30th, 2007 <!–cj2600–>

Laptop does not start. Fixing the problem.

If your laptop does not start at all or it starts but will not boot properly, it’s possible that you can fix the laptop at home without taking it to a repair center. Here are some troubleshooting tips for you. I’m not sure if I can cover all situation at once, so I will update this post as more examples come into my mind.

Situation 1.

The laptop appears to be dead. You plug the AC adapter but the LEDs (power light, hard drive light, battery charge light, etc…) do not light up and the laptop will not react at all if you press on the power button.

First of all in this situation check the AC adapter. You can test the output voltage with a voltmeter. If you cannot do that, find a known good AC adapter and use it for testing the laptop. It is possible the laptop appears to be dead because the AC adapter is bad (and the battery is discharged). If you know that the AC adapter is working properly and it outputs correct voltage but the laptop is still dead, most likely you have a power issue on the motherboard (or power board on some laptops) and it has to be replaced.
If you have to replace the AC adapter, make sure you use a correct one. The output voltage must be exactly the same as on the original adapter. The output amperage has to be the same as on the original adapter or higher, but not lower.

Situation 2.

When you plug the AC adapter the power LED and the battery charge LED light up. When you press on the power button the laptop powers up but will not start. There is no video on LCD or external monitor.

If the power LED lights up it indicates that the laptop is getting power from the AC adapter. Most likely there is nothing wrong with the adapter but just in case test it with a voltmeter to make sure the output voltage is correct.
Also try this. Unplug the AC adapter, remove the battery and wait for 1-2 minutes. After that plug the AC adapter ans try starting the laptop again. Sometimes this trick helps.
It also could be a memory related problem. Try reseating the memory module, just remove it from the slot on the motherboard and install it back. Try installing the memory module into the other slot (if it’s available). If you have two memory modules installed, try removing them one by one and start the laptop just with one memory module installed.
If the laptop starts fine with one memory module in both slots, but will not start with the second memory module in both slots, the second memory module is faulty. Replace the module.
If the laptop starts fine with both memory modules when they are installed in the slot A, but will not start with both memory modules installed in the slot B, the slot B is faulty and you’ll have to replace the motherboard or use only one memory slot.

Situation 3.

When you press on the power button, the laptop makes a series or short and long beeps and will not start up. There is no video on the screen.

In this situation test the memory module as I described in the situation2. Try installing a known good memory module. Most likely you are getting a beep error because of a faulty memory.

Situation 4.

You start the laptop. It sounds like the laptop is booting normally (hard drive LED is flashing) but there is no video on the screen

In this situation test the laptop with an external monitor. If the external screen works fine but there is no video on the laptop LCD, most likely there is a problem inside the laptop display assembly. Go to my previous post witch covers laptop video problems in more details.

Situation 5.

You start the laptop and it starts making repetitive clicking noise or grinding noise.

Most likely you hear this noise because of a faulty hard drive. You can remove the hard drive and start the laptop without it. If the noise is gone, the hard drive is your problem. Replace it.
If the laptop makes clicking or grinding noises and you still have video on the screen, you can run a hard drive test utility. I usually use Hitachi’s drive fitness test. This test is reliable and easy to use.

Situation 6.

The laptop boots into Windows ans works for a while, but after that it shuts down by itself without any reason or warning. You restart the laptop but the same problem appears again

Most likely it’s a heat related issue. Listen for the cooling fan, make sure it works.
Also this problem might appear because of a faulty memory module, try some tips from the situation 2.
The laptop still boots ans you still can see the screen, so you can run the memory test. I usually use Memtest86+. Run the memory test and if it fails, replace the faulty module.

Situation 6

The laptop starts normally but video on the screen has lines, some strange characters or other defects

It could indicate a problem with the laptop LCD screen, video cable, graphics card or motherboard. Here’s my previous post witch covers troubleshooting bad images on the screen in more details.

Related post: How to troubleshoot dead laptops.

230 comments May 23rd, 2007 <!–cj2600–>

Accessing notebook hard drive using USB enclosure

If for some reason your notebook fails to boot and you need to access data on the hard drive (I assume there is nothing wrong with the hard drive itself), you can use an external USB enclosure. This method is very simple and could be very useful when you need an emergency access to your data on the hard drive.
First of all you’ll have to buy an external USB enclosure for notebook hard drives. These enclosures are inexpensive and usually you can buy them in any local computer store. You also can find a wide variety of external enclosures on the Internet. Make sure to buy a correct one, enclosures for ATA and SATA hard drives are different (the connector inside the case will be different). Usually the enclosure includes the case and the USB cables.

External USB enclosure

Now remove the hard drive from the laptop. For this example I’m using an ATA hard drive.

Notebook hard drive

Open up the enclosure case and connect the hard drive to the connector inside. After that insert the hard drive into the case.

Assemble enclosure

After everything is assembled, you are ready to connect this device to any working computer (notebook or PC). The enclosure cable usually has two USB connectors on one end, make sure both of them are connected to the computer. You don’t need any external power supply for the enclosure because the hard drive gets power through USB ports. If the computer you are connecting the enclosure to runs Windows 2000 or higher, you will not need any device drivers. As soon as you connect the enclosure to the computer, the external hard drive should be detected and recognized automatically. After that the external hard drive will appear in My Computer and you can access it as any other hard drive in the computer.

Connect enclosure to computer

If you are getting “Access denied” message when you are trying to access your files on the hard drive, you’ll have to take ownership of a file or folder.

My previous post explains how to connect a notebook hard drive to a desktop PC via IDE hard drive adapter.

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